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Frequently Asked Questions

Future Pass for Web has built in safe guards to help protect you and your data, including an automatic session timeout.

Session Activity

The most common reason for a session timeout is due to low or no activity once signed in.

Unexpected Activity

Timeouts can also occur due to unexpected or malicious session activity, such as by a rogue browser extension that manipulates (or steals) the details on your screen.

Be sure to remove any unused or untrustworthy browser extensions.

Last updated October 7, 2021